If you are not satisfied with your purchase from Polaris Medina, you can return your order for a full refund within thirty (30) days from the date of purchase. The items returned must be unworn, unused, unwashed and in the original packaging with all original tags attached for the return to be accepted. If the product received is the correct product ordered, not manufacture defect or incomplete, the customer is responsible for the cost of return postage. We do not charge a restocking fee on returns. Please ship the item(s) back in their original packaging with your Return Merchandise Authorization (RMA). To receive your RMA please fill out the form and it will be emailed to you. Refunds are processed to original purchasing method, or store credit, when products are received.